Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at info@theexcellencesstore.com.

Returns

The Excellence’s Store has a no refund policy. If you are unsatisfied with your purchase, you may return t back to the Excellence’s Store for store credit only.

Shipping

We offer free shipping on all orders over $50.00.

No. We don't ship international or process international orders. 

Orders are shipped within 24-48 hours of the time they're received. This turnaround time may vary depending on factors such as major holidays or business hours of operations.